What We Collect and Why We Use It
We collect the information you provide when registering — your name, contact number, and account credentials — alongside the payment details you enter when depositing or withdrawing via JazzCash, Easypaisa or Raast. Transaction records are stored to reconcile your wallet history and to satisfy fraud-prevention checks
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that protect your balance. We also collect device identifiers and session data automatically when you load the lobby on your phone or browser; this tells us which pages load slowly or throw errors so we can fix them. Your data is not sold to third parties.
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Where we share it — for example with payment processors handling your Raast transfer — that sharing is strictly limited to completing your transaction. Retention periods vary by data type: account credentials are held while your account is active, payment records are kept for the period
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required under applicable financial rules, and session logs are deleted on a rolling schedule. Access to your stored data is restricted within our team on a need-to-know basis. Availability of our service, and the data rules that apply to you, depend on local law and the
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eligible regions in which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.